türkçe links to original Turkish article
(Milliyet Newspaper, 3 November 2026)
Anyone who's ever lost something (i.e. everyone), can relate.
In Bursa, a bag belonging to Indonesian university student Rahmawati
Kualika Foebiannitra—containing her passport and some foreign
currency—was found by a cleaning staff member, İsmail Ertürk, who
returned it to her. Security camera footage captured the moment
Foebiannitra, overcome with joy and happiness upon being reunited with
her bag, prostrated herself in gratitude.
On October 29, Rahmawati Kualika Foebiannitra, an Indonesian
university student, left her backpack—containing her passport, some
foreign currency, and personal belongings—on her seat as she
disembarked from a metro carriage to transfer at the Acemler Metro
Station. Later that night, the carriage was moved to the BursaRay
Operations and Maintenance Directorate in the Odunluk neighborhood
for cleaning.
A cleaning staff member, İsmail Ertürk, discovered the bag and alerted
his supervisor. An official report was filed, and the bag was handed
over to the lost-and-found office. Following the incident, staff from
the BURULAŞ Personalization Unit reviewed security camera footage,
identified the owner and her travel route, and reached out to her.
Everybody loves a hero!
Rahmawati Kualika Foebiannitra, the Indonesian student to whom the
bag belonged, was invited to the lost-and-found office in the Osmangazi
district. After her identity was verified and the contents of the bag were
confirmed to be hers, the items were returned to her.
It was noted that Rahmawati, who was reunited with her passport, money,
and personal belongings, is scheduled to travel to Indonesia in two days;
she managed to recover her passport just one day before her flight.
Meanwhile, security cameras captured the moment Rahmawati retrieved
her bag—showing her overwhelmed with emotion, prostrating in gratitude,
and the staff offering her water to help her calm down.
İsmail Ertürk, the cleaning staff member who found the bag, recounted:
“Around 11:00 or 12:00 at night, while I was cleaning a metro carriage,
I noticed a green bag. I immediately called my supervisor, and together,
we handed it over to a security officer. My supervisor filed a report, and
the bag was then sent to the lost and found office. We always strive to
fulfill our human duty. I learned that the bag belonged to an Indonesian
student; it contained money and a passport. I am glad that this ensures
she won’t face any issues during her travels. Knowing that I played a part
in doing a good deed makes me even happier than it made her.”
And then there's the reward...
Kayhan Özdemir, an official at the lost and found office, explained:
“Items found on the metro or in stations are delivered to us along with
an official report. We verify each item against the report, then return
them to their rightful owners. If a wallet contains identification, a student
ID, or a significant sum of money, we handle the matter directly at our
central office. We locate the owner’s personal information, contact them
by phone, and arrange for the return of their belongings. In this case,
we discovered a passport and some cash in the student’s bag. After
completing the necessary paperwork, we reached out to the student and
invited her to our office. Once it was confirmed that the bag belonged to
her we returned it. The student was so overcome with joy that she wept
and even prostrated in gratitude. We helped to calm her down, offered
her some water and cologne, and she left our office in high spirits.
This outcome brought us great happiness as well.”





















